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Open an article for instructions and links to related help. Full subscription guides are under Plans & pricing.
Show Me Your Pop Up brings local food trucks, makers, markets and independent traders together so you can discover businesses and find out where and when they trade. A popup is a trading stop or event at a particular location and time.
Customers use the map, listings and saved vendors to plan visits. Vendors create a business profile and publish their trading locations. The portal is the browser version of the app.
A free User account covers discovery; you do not need a paid vendor plan to find businesses.
The mobile app runs on your phone. The web portal opens in a browser and gives you access to the app’s screens without installing it. Use the Go to the portal link to open it.
Location permissions are managed by your device on mobile and by your browser on the web. You can review notification preferences in the portal, but the current web preview does not deliver browser push alerts; those are delivered through registered mobile devices.
The service is preparing for public launch. Account access and available features may depend on the current release.
Open Search to explore trading locations. Search for a place such as a town, village or postcode, then select a map pin and choose View Details to read the listing. The results list also lets you browse matching popups.
A pin identifies a trading location, not necessarily a business’s permanent address. If pins sit close together, zoom in and open the individual listings. Check the selected popup’s status and times before travelling.
Open Filters on the Search screen. Narrow the map by trading status (Active now, Upcoming or Ended), vendor category, distance in miles, or a date/date range. Apply your choices to see matching popups.
Distance is measured from the search location or available location origin shown in the filter panel. Choose Anywhere to remove the radius restriction. Search for a place or enable location if the distance options are unavailable.
Date and status are separate. Choosing a future date does not change an Active now filter into Upcoming. If nothing matches, try All statuses, another date or Clear.
Upcoming means a trader has published a planned date. Active now / live identifies a session currently shown as trading. Ended means its trading time has finished; it is not a current place to visit.
Scheduling a popup and checking in are different steps. Vendor and Vendor Plus can check in to scheduled events; Vendor Plus also offers instant Go Live.
Read the listing’s location and opening times, and review any changes before visiting. A business profile and a popup listing describe different things: the business can exist even when none of its sessions is live.
GPS and device location services help the app estimate where your phone is. The browser or phone asks for permission before sharing your position. Buildings, signal conditions and device settings can affect accuracy.
Your own position, the place you searched for and a vendor’s published map pin can be different locations. A distance filter uses the origin shown in Filters; a popup pin tells customers where the trader has listed their pitch.
When checking in, vendors can keep the planned pin or update it to their actual pitch. Check the position before making the popup live.
Allow location when prompted if you want nearby discovery or to check in at your current pitch. On mobile, review the app’s location permission in device settings. In the portal, use the site controls beside the browser address bar and review your browser’s location permission.
If your position is missing or wrong, check that device location is enabled, reopen the screen and try again. You can search for a place to explore the map when your current location is unavailable.
Location access and notification permission are separate settings. Enabling one does not enable the other.
Open a business profile and select Save Vendor. Sign in or create an account when prompted. Use Saved Vendors / Favourites to return to the businesses you have saved and review their active and upcoming popups.
Saving follows the business, rather than just one trading stop. It does not book a visit or automatically switch on every notification. Saved vendors have their own alert controls for when they start and finish trading.
A push notification is an alert delivered to your phone even when you are not looking at the app. To receive one, enable notifications for the app in your device settings and turn on the relevant preference inside the app.
In Settings, review Push notifications and the alerts you want. Nearby popup alerts, saved-vendor alerts and vendor trading reminders have different controls.
The current web preview lets you review preferences, but browser push delivery is not available. Alerts use registered mobile devices. If an alert is missing, check device permissions, your in-app preferences and that the mobile app has been opened on that device.
In Saved Vendors, open the vendor’s notification controls. Choose Tell me when they start trading and, if wanted, Tell me when they finish.
A finish alert is sent only after the matching start alert. Saved-vendor controls are separate from nearby popup alerts and still need notification permission on your mobile device.
In Settings, enable Nearby pop-up starts and choose the distance you want. These alerts use your chosen notification location, which can differ from the place you are currently viewing on the map.
Review the notification location and its update information if alerts seem to come from the wrong area. Automatic location updates can keep that location updated on supported mobile devices and require the relevant location permissions. Saved vendors have separate alert controls.
Vendors can review popup notifications in Settings: Upcoming popup, Check-in reminder and Check-out reminder. Enable the reminders you want and check notification permission on your mobile device.
A reminder prompts you to act; it does not check you in or complete checkout for you. Review the schedule, start the session when ready and finish it when you stop trading.
Open Settings → Business Profile. Add or review your business name, description, contact details, services, social links and logo. Use the public profile preview to see how customers will see your business.
Your profile describes the business. Create a separate popup for each trading location and schedule you want customers to discover. Keep public contact information accurate and only publish details you want customers to see.
Visibility depends on your plan’s advance window. Vendor and Vendor Plus can check in when ready to trade. For an unplanned stop, Vendor Plus has instant Go Live.
Use the Repeat options when creating a popup if you regularly trade at the same place. Choose a frequency and a Repeat Until date, then review the dates before saving.
Vendor supports daily and weekly repeats for a series up to 30 days from its first date. Vendor Plus also supports monthly repeats and a series up to 90 days. Community Vendor does not include repeating schedules.
A repeat series creates scheduled occurrences; it does not check you in automatically. Daily occurrences are advertised on their trading day and remain pending until check-in. If the app reports that repeating popups are unavailable, use individual scheduled listings and report the message.
Open the popup from your dashboard or upcoming events and choose Edit. Review its location, dates and trading times, save the changes and check the listing again.
For a scheduled check-in, you can keep the planned pin or update it to your actual pitch. If a live session needs a later closing time, use Extend Trading where available and confirm the new time.
Your plan controls how far ahead an upcoming event can be discovered: Community Vendor: 7 days, Vendor: 30 days, Vendor Plus: 90 days before its start date.
A date outside that window may be scheduled without appearing to customers yet. Check the event’s date, location and your current plan. Then check map filters, which may also hide a matching listing.
Available on Vendor and Vendor Plus. Check-in starts a live session for a popup you have already scheduled.
If the scheduled end has passed, update the schedule before trying again. Community Vendor does not include the Check In function.
Available on Vendor Plus. Instant Go Live creates a live popup at your current location without needing a scheduled event first.
Use it when ready to welcome customers. Create a scheduled popup instead to announce a future date. Finish the instant session with End Location and checkout.
When you stop trading, open your active popup and use its checkout action. For an instant popup, select End Location and complete checkout.
Complete any outstanding checkout before starting another trading session. The scheduled closing time and completing the checkout form are separate: a session can have ended while checkout is still required.
If you are still trading, open Extend Trading for the session where available. Choose the new closing date and time, then select Confirm New Closing Time. The new time must be in the future.
Wait for confirmation. If saving fails, the previous closing time still applies; check your connection and try again. The updated time is shown to customers and used for the next checkout reminder.
A QR code is a square barcode a customer can scan with their phone’s camera to open your business profile. It helps people find your details, upcoming popups and Save Vendor action without searching by name.
If printing or PDF saving is unavailable in your installed app build, try the portal or use the latest supported app build.
An empty map may simply mean there are no matching popups in that area or date range. If a saved listing still fails to appear as expected, report the issue with its name and trading date.
Open the portal or app and use the email address registered to your account. If asked to verify your email, open the verification message and follow its link. Check junk or spam folders if it has not arrived.
If you have forgotten your password, use the password reset option on the sign-in screen and follow the reset email. Use the latest message if you have requested more than one.
If the link fails or you still cannot sign in, note the exact error and use the support route available to you. Keep your password and reset links private.
Open Settings and choose Subscription / Manage Subscription. Review the plan, price and purchase terms shown before confirming a change. Feature access depends on your current subscription level.
If a subscription is managed by an app store, use that store’s subscription controls to manage renewal or cancellation. Deleting your account does not automatically cancel a store-managed subscription.
Use device or browser settings to review location and notification permissions. See the Privacy Policy for how information is handled.
Use Settings → Delete account, or follow the account-deletion page if you cannot access the app. Review the deletion instructions before submitting your request. Cancel any app-store subscription separately to prevent renewal.
Open Settings and select Report an Issue. Include the screen or feature you were using, the steps you took, what you expected, what happened and the exact error message. For listing problems, include the popup name, date and location.
State whether you are using the mobile app or web portal and, if known, the app version or browser. Do not include passwords, password-reset links or payment-card details.
| Plan | Price | Main use | Advance visibility |
|---|---|---|---|
| Users | Free | Discover and save businesses | — |
| Community Vendor | Free | Business profile; one promoted event each month | 7 days |
| Vendor | £9.99/month | Scheduled check-in and checkout; multiple active events | 30 days |
| Vendor Plus | £19.99/month | Instant Go Live; unlimited active and upcoming events | 90 days |
Choose according to how you trade. Read the full tier guides below for benefits and setup steps, and review current terms on the subscription screen before purchasing.
Free
Discover local traders and plan a visit.
A User account is for people looking for food trucks, markets, makers and other local popups. It helps you find businesses and see where and when they are trading. You do not need a paid vendor subscription to browse.
An upcoming popup shows a planned trading date. A live popup means the trader has checked in or used Go Live. Check the listing’s details for the location and times; these can change as the trader updates them.
If you want to list your own popup, start with the Community Vendor guide. Choose a vendor account for business tools rather than upgrading just to discover local traders.
Free
Promote occasional popups and establish your business profile.
Community Vendor is for hobby traders, charities, community groups and businesses trying their first popup. It gives you a presence on the map and a way to share a planned trading date without a monthly subscription.
Community Vendor is used for scheduled listings. The Check In function is available on Vendor and Vendor Plus. Creating an upcoming listing does not mark it as live.
Instant Go Live is a Vendor Plus feature. On Community Vendor, use your scheduled listing to communicate your planned trading location and times.
If you trade regularly, need scheduled check-in or want customers to see dates up to 30 days ahead, Vendor at £9.99/month may suit you. If your locations change at short notice and you need instant Go Live, consider Vendor Plus.
£9.99 / month
Manage regular scheduled trading and show customers when you are live.
Vendor is for regular traders and growing popup businesses that plan their trading dates. It combines advance discovery with scheduled check-in, helping customers plan ahead and see when you are ready to welcome them.
If the trading time has already ended, update the schedule before trying to check in again.
On Vendor, you go live by checking in to an existing scheduled popup. The separate instant Go Live button requires Vendor Plus.
Use checkout when you finish trading. Complete any outstanding checkout before starting your next popup.
If you often decide where to trade on the day, need unlimited upcoming and active events, or want a 90-day visibility window, Vendor Plus adds those tools for an extra £10/month. Vendor remains a useful choice when scheduled trading covers your needs.
£19.99 / month
Combine advance planning with instant visibility at your current trading location.
Vendor Plus is for professional popup businesses with busy schedules or changing trading locations. Use scheduled popups for advance planning and instant Go Live when you are ready to trade without a pre-existing scheduled listing.
Open the scheduled popup and select Check In from one hour before its start until its scheduled closing time. Allow location access and choose whether to keep the existing map pin or update it to your current pitch. Complete any outstanding checkout first, then wait for the live confirmation.
Instant Go Live creates a live popup without needing a scheduled event first. Use it when you are ready to serve customers, rather than to announce a future date.
For an active instant popup, select End Location and complete checkout when you finish. For a scheduled popup, use its checkout action. Complete outstanding checkout before starting another trading session.
Plan known dates early to use the 90-day visibility window, and keep instant Go Live for changing locations or last-minute trading. If you mainly trade to a predictable schedule and do not need these extras, Vendor may cover your needs at a lower monthly cost.
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